Service Description

The aim of the session is to support childminders in developing their communication skills to ensure really effective practice when communicating with parents and other professionals. By the end of the session learners will have had the opportunity to: • Discuss the key factors of assertive communication • Reflect on their own communication style and situations they may find tricky • Discuss assertive communication techniques and identify strategies for practising these and using them in every day working life • Reflect on communication in the home-based setting, identifying what currently works well and what could be even better if… This training will be online via Zoom.

Cancellation Policy

Please read our updated Terms & Conditions. *********** In the event of cancellation by you, refunds will only be issued if 2 weeks or more notice have been given. If you need to transfer your booking to a different date, this will be at the discretion of the Hub. Where training is split into multiple sessions, if you are unable to attend a session, a cost will be incurred to join on a different date due to the hub not being able to resell the place. As a full space will need to be allocated, this will incur a 50% fee of the cost of the training course. Any non-attendance with no notice given, will not be refunded, or transferred. In the event we need to cancel a course due to low numbers we will offer alternative dates. Cancellations due to unforeseen circumstances such as disruptive weather, pandemic or where training is deemed a risk to the delegate, we may have cause to cancel a training course, in these circumstances you will be contacted and booking transferred to the next available date. ***********

Contact Details